Category Archives: Customer Service

Every Airline is Kung Fu Fighting…

kung fu 2

Anyone whose been thinking airline travel is become boring needs to read this. Here’s a “hats off” to two unlikely airlines and their flight crews for a great idea and quick thinking in the face of danger. Well, quick thinking anyway. The jury’s still out about the “danger”. To the flight crew of Alitalia flight…

13 things Your Flight Attendant Won’t Tell You… and then 10 more

flightattendant

If you want to offend a flight attendant really quick, call her a stewardess. That will nearly guarantee an attitude from any flight attendant. They have so outgrown that label. Now, as the professionals they are and the fact that many are now men, stewardess is nearly considered offensive, even politically incorrect. During the 60’s…